Hi, I’m David.

You don’t need to know the technical terms.

Tell me what the device is doing, what you expected it to do, and anything that happened before the problem started. A model number helps, but a description is enough to begin a conversation.

I work on diagnostics, supported repairs, hardware upgrades, device setup and common home-tech problems. If your request is outside the work I can take on, I’ll let you know.

Here’s how I handle a repair.

We start by confirming the device, symptoms and service arrangements. A standard diagnostic is $35. I’ll explain what I find, what’s still uncertain and the options for moving forward.

You approve additional chargeable parts or labor before that work proceeds. Covered workmanship has a 90-day limited workmanship warranty; the service terms explain pricing and other conditions.

Please contact me before bringing or sending a device so we can confirm availability and arrangements.

Have something you want me to look at?

Call or email with a little about your device. We can talk through whether AAMUP can help.

Gmail opens in your browser and may ask you to sign in. You can also copy david@aamup.org into your own email service.