Legal / Attorney-review draft
AAMUP Terms of Service
Effective August 3, 2026 · Version 2026-08-03
1. Acceptance of Terms
These Terms form an agreement between you and [LEGAL LLC NAME], doing business as AAMUP (“AAMUP,” “we,” “us,” or “our”), when you affirmatively accept them in an account or repair-request flow. Merely visiting the website does not constitute acceptance. These Terms govern the website, customer accounts, repair requests, diagnostics, repairs, invoices, and related communications. If you do not agree, do not submit a request or use protected account services.
2. Eligibility and Customer Accounts
You must be legally capable of entering this agreement. If acting for a business or device owner, you represent that you have authority to bind that person or organization. You agree to provide accurate information and keep it current. You are responsible for safeguarding credentials and promptly reporting suspected unauthorized access. AAMUP may suspend account or service access reasonably necessary to address security, fraud, misuse, legal obligations, nonpayment, or violations of these Terms.
If social login is available, the identity provider and Supabase may exchange basic identity information as described in the Privacy Policy. Your provider terms also apply. AAMUP does not merge identities solely because they share an email address.
3. Electronic Communications
You consent to receive agreements, notices, estimates, authorizations, invoices, receipts, and service communications electronically at the contact information you provide, subject to applicable law. You may retain copies electronically or print them. Contact AAMUP if you cannot access an electronic record.
4. Device Ownership, Authorization, and Access
You represent that you own the device or have the owner’s permission to request service and authorize reasonably necessary diagnostic access. You must disclose locks, ownership restrictions, or relevant conditions. If access credentials are needed, provide only those reasonably necessary and change temporary credentials after service. Do not provide credentials for unrelated accounts. AAMUP may decline or stop work if ownership or authority is uncertain.
5. Backups, Data, and Repair Risk
Back up all important data before service whenever possible. Repair and diagnostic work can involve disassembly, resets, storage access, software changes, or component failure. Data may be lost, corrupted, altered, or inaccessible even when reasonable care is used, especially where a device is already damaged. AAMUP does not promise successful data recovery or preservation. You remain responsible for backups, passwords, recovery keys, software licenses, and account access. Nothing in these Terms excludes responsibility that applicable law does not permit AAMUP to exclude.
6. Existing Damage and Diagnostics
Devices may have visible or hidden preexisting damage, wear, corrosion, tampering, prior repairs, intermittent faults, or weakened components. Diagnostics may reveal additional problems, and opening or testing a damaged device may cause an already-failing component to stop functioning. AAMUP may document condition before or during service. An evaluation fee covers the stated diagnostic service and is not a promise that repair is possible.
7. Estimates and Additional Authorization
Website prices and preliminary documents identify evaluation fees unless expressly stated otherwise. Final repair pricing may change after inspection. AAMUP will seek customer authorization before performing additional chargeable repair work beyond an accepted scope or estimate. An estimate is not a guarantee of final cost if the customer later approves a revised scope. Declining additional work may leave the device unrepaired or partially disassembled where reasonably necessary for diagnosis.
8. Parts and Components
With customer authorization, repairs may use new, used, refurbished, aftermarket, third-party, or manufacturer components, as disclosed or appropriate to the approved work. Availability, compatibility, and supplier quality can vary. Replacement parts remain subject to any separate warranty expressly stated by AAMUP or provided by a manufacturer or supplier. A third-party warranty is administered under that third party’s terms, and AAMUP does not expand it.
9. Timing and Delays
Completion dates are estimates, not guarantees. Timing may be affected by diagnosis, parts availability, shipping, supplier delays, authorization, device condition, workload, force majeure, or other circumstances outside reasonable control. AAMUP will communicate material changes where practical.
10. Payment, Taxes, Refunds, and Chargebacks
You agree to pay authorized charges and applicable taxes shown on an invoice. Payments are processed on Stripe-hosted services when offered. Payment status changes only after verification. Refunds, cancellations, and diagnostic-fee treatment must follow the written estimate, invoice, or policy presented for the service and applicable law; the business’s final refund policy requires attorney review. Contact AAMUP promptly to resolve a billing concern before initiating a chargeback. Nothing here prevents a good-faith chargeback or other remedy available under applicable law.
11. Unclaimed Devices
AAMUP will not treat a device as abandoned, impose storage charges, sell, recycle, or dispose of it except under a separately disclosed written policy that has been reviewed for applicable notice and consumer-law requirements. No storage fee or abandoned-device deadline is created by these Terms. Any future policy must provide legally required notices and procedures.
12. 30-Day Service Warranty
AAMUP warrants the workmanship of the specific repair service performed for 30 calendar days after the documented completion or pickup date. You must notify AAMUP of a claimed workmanship issue within that period. AAMUP may inspect the device before determining coverage. If AAMUP determines that the problem resulted from the original covered workmanship, the primary remedy is re-performance or correction of that repair without an additional labor charge.
Replacement parts remain subject to any separate applicable manufacturer, supplier, or expressly stated parts warranty. This service warranty does not automatically create a warranty for unrelated parts or components.
Warranty exclusions
To the extent legally permitted, coverage does not apply to new physical damage; drops or impact; liquid or moisture damage occurring after service; electrical surges; unauthorized modification; repair or disassembly by another party after AAMUP service; malware; software corruption unrelated to the repair; customer-installed software; data loss; password or account problems; normal wear; battery degradation unless the battery was specifically serviced and covered; incompatible accessories; customer misuse after repair; preexisting damage; or problems unrelated to the work AAMUP performed. Liquid-damaged devices may have progressive, unpredictable corrosion and are covered only if an expressly identified workmanship issue qualifies.
This warranty does not limit any warranty or consumer right that cannot legally be excluded or limited.
13. Third-Party Services and Software
Devices, software, cloud accounts, manufacturers, identity providers, Stripe, and other third-party services are governed by their own terms. AAMUP is not responsible for third-party outages, account decisions, software licenses, or changes outside the repair work, except to the extent applicable law provides otherwise.
14. Intellectual Property
AAMUP and its licensors retain rights in the website, branding, original content, documentation, and service materials. These Terms permit personal use of the service and do not transfer ownership. You retain rights in your data and materials, and grant AAMUP only the limited permission reasonably necessary to provide, document, secure, and support the requested service.
15. Prohibited Conduct
You may not use the service unlawfully; submit a stolen device; misrepresent ownership; interfere with security or service operation; attempt unauthorized access; upload malware; abuse personnel; infringe rights; or use the service to harm others. AAMUP may suspend or refuse service for such conduct, subject to applicable law and any obligation to return customer property.
16. Disclaimers and Limitation of Liability
Except for the express 30-Day Service Warranty and any rights that cannot be excluded, the website and services are provided “as is” and “as available.” To the extent legally permitted, AAMUP disclaims implied warranties, including merchantability, fitness for a particular purpose, and noninfringement. AAMUP does not warrant uninterrupted website access, a successful diagnosis or repair, data preservation, or compatibility with every third-party product.
To the extent legally permitted, AAMUP will not be liable for indirect, incidental, special, exemplary, or consequential damages, or lost profits, business, use, or data, arising from the service. Any monetary cap, its amount, and legally required exceptions require Oregon attorney approval before reliance. These Terms do not limit liability for fraud, willful misconduct, or any liability or remedy that applicable law does not allow to be limited.
17. Narrow Indemnification
To the extent permitted by applicable law, you agree to indemnify AAMUP against third-party claims and reasonable, documented costs directly arising from your material misrepresentation that you owned or were authorized to service a device, or your unlawful use of the service. This obligation does not apply to the extent a claim results from AAMUP’s negligence, breach, or unlawful conduct, and does not require indemnification for claims between you and AAMUP.
Conspicuous dispute provision
18. Individual Arbitration Agreement — Attorney Review Required
The parties intend this section to require individual binding arbitration where it is legally enforceable. It is not a guarantee of enforceability.
Mutual agreement
You and AAMUP mutually agree that claims arising from or relating to these Terms, an account, or services will be resolved through individual binding arbitration, except for the exceptions below. The arbitrator, rather than a judge or jury, ordinarily decides covered claims and available remedies, subject to applicable law.
Notice and informal resolution
Before filing arbitration, the claimant must send a written notice describing the claimant, facts, legal basis, requested relief, and contact information to david@aamup.org. The parties will attempt in good faith to resolve the dispute for [30 DAYS — ATTORNEY REVIEW REQUIRED] after receipt before arbitration begins. Limitation periods are tolled during that period where applicable law permits.
Administrator, rules, and fees
Arbitration will be administered by [ARBITRATION ADMINISTRATOR — BUSINESS AND ATTORNEY APPROVAL REQUIRED] under [APPLICABLE CONSUMER ARBITRATION RULES — ATTORNEY REVIEW REQUIRED], as modified by these Terms. Fees and costs will be allocated under those rules and applicable law; AAMUP will pay amounts the law requires it to pay. No provision requires a consumer to bear fees that would make arbitration prohibitively expensive.
Individual proceedings
Claims are intended to proceed only on an individual basis, not as class, collective, consolidated, or representative arbitration, to the extent permitted by applicable law. The enforceability and wording of this waiver require attorney review. If applicable law requires a particular representative claim or remedy to proceed in court, that claim or remedy may proceed there while arbitrable claims are handled consistently with applicable law.
Exceptions
Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary or emergency injunctive relief from a court of competent jurisdiction where needed to prevent immediate, irreparable harm, without waiving arbitration of the underlying merits where enforceable.
Hearing format and location
Consumer hearings may occur remotely, on written submissions, or at a reasonably accessible location, consistent with the governing rules and applicable law. The final location and venue language require attorney review and must not unfairly burden the consumer.
Opt out
You may opt out of this arbitration section without affecting other Terms by sending an email titled “Arbitration Opt-Out” to david@aamup.org that identifies the account email and clearly states the decision to opt out. It must be sent within [30 CALENDAR DAYS AFTER FIRST ACCEPTANCE — EXACT PERIOD AND MECHANISM REQUIRE ATTORNEY REVIEW]. AAMUP should retain the opt-out record and confirm receipt.
Severability and survival
If a provision of this arbitration section is unenforceable, it will be severed or limited only to the minimum extent permitted, unless doing so would fundamentally alter the parties’ agreement to arbitrate; in that event, the affected dispute will proceed in a court of competent jurisdiction. This section survives account closure, payment, completion of service, and termination of these Terms.
19. Governing Law and Court Proceedings
These Terms are intended to be governed by Oregon law, without regard to conflict-of-law principles, except where federal law or another jurisdiction’s non-waivable consumer law applies. The governing-law provision, court venue, and interaction with the arbitration section require Oregon attorney review. For disputes properly proceeding in court, venue will be in a court with lawful jurisdiction and a location permitted by applicable law.
20. Changes, Versioning, and Severability
AAMUP may update these Terms. The effective date and version identify the current agreement. Existing customers will not be asked to reaccept solely for formatting or nonmaterial corrections unless AAMUP deliberately changes the required version. For a material update, AAMUP may require affirmative acceptance before protected account services are used, and will preserve historical acceptance records. Continued passive browsing alone is not acceptance. If any non-arbitration provision is unenforceable, it will be limited or severed to the minimum extent necessary, and the remainder will continue where legally permitted.
21. Entire Agreement; Contact
These Terms, an approved estimate or work authorization, an invoice, and incorporated policies form the agreement for the applicable service. A specific written work authorization controls over inconsistent general language for that repair. No provision waives legally non-waivable consumer rights.
[LEGAL LLC NAME], doing business as AAMUP
Email: david@aamup.org
Phone: 503-482-8283
Business address: [BUSINESS ADDRESS — ATTORNEY REVIEW REQUIRED]